Apps experience multiple Request Timeouts

Incident Report for EPS Online Services

Resolved

We could do a rollback of our api v2 releases, because Atlassian decided to extend the deprecated api v1 removal until end of March 2025.

Posted Dec 02, 2024 - 14:43 CET

Update

We are continuing to investigate this issue.

Posted Dec 02, 2024 - 10:49 CET

Investigating

We are currently investigating the cause for the long response times.

Posted Dec 02, 2024 - 09:42 CET

This incident affected: Space Tree Creator Cloud Service, Easy Dropdown Menu Cloud Service, and Page Tree Creator Cloud Service.